The Vanuatu Financial Services Commission will refund your transaction fee under the following circumstances.
- If you believe you were given incorrect information by us and subsequently fail to meet a timeframe, or
- If we have made a mistake when processing a document.
Please be careful when completing a process as we cannot give refunds if you change your mind after having paid an application fee.
Note | Any name reservation fee will not be refunded as this service has already been provided.